bc337 Terms and Conditions

1 General Principles and Introduction

bc337 (hereinafter referred to as the "Platform", "we" or "Company") provides an online gaming and entertainment service for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bc337 and our users ("you" or "member").

These Terms apply to all services of bc337 — including sports betting, live casino, slot games, cricket betting and any services added in the future. Our Privacy Policy and Responsible Gaming Guidelines are also considered part of these Terms.

The platform operates for entertainment purposes only. All forms of gaming carry financial risk and you may lose the full amount you have wagered. Therefore, only play with an amount you can afford to lose.

2 Account Registration and Eligibility

To open an account at bc337, you must meet the following requirements:

• You must be at least 21 years of age.
• You must register with completely accurate and genuine information.
• One person may operate only one account.
• You will operate the account in your own name and on your own behalf.
• You are required to verify the information provided at registration upon our request at any time.

2.1 Registration Process

At the time of registration you will need to provide a valid email address, password and personal details. If any inconsistency is found in the information you have provided, bc337 reserves the right to suspend or close the account at any time.

2.2 Multiple Accounts Prohibited

It is strictly prohibited for the same person to open more than one account. If an attempt is made to collect bonuses or promotional benefits through multiple accounts, all accounts will be cancelled and any accumulated winnings will be forfeited.

3 Age Verification and Identity Confirmation

bc337 may at any time request the necessary documents to verify a user's identity, age and address. Failure to fulfill such a request may result in withdrawals from the account being suspended.

A national identity card (NID), passport or other government-recognised document may need to be submitted for identity verification. We are committed to protecting the privacy of your information — please see our Privacy Policy for details.

4 Account Security and Responsibility

4.1 Confidentiality of Login Details

It is your responsibility to keep your account username and password completely confidential. Do not share your login details with anyone else. You are responsible for all activities carried out through your account.

4.2 Unauthorised Access

If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately. Contact us via live chat or send an email to [email protected].

4.3 Account Transfer Prohibited

bc337 accounts are personal and non-transferable. Selling, transferring or renting an account is strictly prohibited.

5 Deposit and Withdrawal Policy

5.1 Source of Deposits

You may only deposit funds into bc337 from a payment account (bKash, Nagad, Rocket, Upay or bank account) that you personally own. Depositing funds through a third party is prohibited.

5.2 Withdrawal Process

Your account must have sufficient balance to submit a withdrawal request. Withdrawals are generally completed within 5 to 30 minutes. This time may increase in unusual circumstances or when verification is required.

5.3 Anti-Money Laundering (AML)

bc337 follows strict anti-money laundering policies. If a suspicious transaction is identified, the associated account may be suspended for investigation and the relevant authorities may be notified. Withdrawals without any gaming activity after a deposit are generally not approved.

6 Bonuses and Promotional Offers

6.1 Welcome Bonus

New members are eligible to receive a 120% bonus up to ৳5,000 on their first deposit. The wagering requirement for the bonus is 20 times (20x).

6.2 General Bonus Terms

• Bonuses may only be used on eligible games — some games may count at a different rate towards the wagering requirement.
• Winnings with a bonus must meet the specified wagering requirement before they can be withdrawn.
• Multiple bonus offers cannot be used at the same time.
• Bonus offers have a fixed validity period — if not used within the specified time the bonus will be cancelled.
• bc337 reserves the right to change or cancel the terms of any bonus offer at any time.

6.3 Bonus Abuse

If an attempt is made to manipulate the bonus system, use multiple accounts or collect bonuses through any other fraudulent means, the relevant bonus and all winnings earned from that bonus will be cancelled.

7 VIP Program and Rewards

bc337's VIP program has four tiers. Various benefits including weekly cashback can be enjoyed at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Tiers are upgraded automatically based on your gaming activity. As you move to a higher tier, many more exclusive benefits are unlocked.

VIP cashback is credited to your account automatically every Monday. The wagering requirement for cashback is stated separately in the applicable terms.

8 Gaming Rules

8.1 Game Integrity and Fairness

All games on bc337 are operated fairly. Our platform uses software from reputable game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt and others) that are tested by third parties.

8.2 Betting Limits

Each game has set minimum and maximum betting limits. These limits are displayed in the game interface. bc337 reserves the right to change betting limits at any time.

8.3 Technical Issues

If a technical problem occurs during a game session, the outcome will be determined according to server logs. If any loss occurs due to a disconnection, we offer the opportunity for a review — please contact the support team.

8.4 Special Sports Betting Rules

Separate rules apply to each event for betting on cricket, football and other sports. If a match is cancelled or postponed, the bet will generally be cancelled and the amount refunded — however different rules may apply in specific circumstances.

9 Prohibited Activities

The activities listed below are strictly prohibited on bc337 and may result in account cancellation as well as legal action:

• Opening or operating an account with false information
• Abusing bonuses through multiple accounts
• Placing bets or operating an account on behalf of a third party
• Attempting to illegally interfere with the game system or software
• Colluding with other players or engaging in collusion (organised cheating)
• Conducting money laundering or suspicious financial transactions
• Using automated bots or software to play games
• Intentionally exploiting platform errors or bugs
• Disturbing or harassing other users

10 Account Suspension and Closure

10.1 Closure by bc337

bc337 may suspend or permanently close any account in the following circumstances:

• Violation of any clause of these Terms
• Evidence of fraud or misconduct
• Failure to complete identity verification
• Extended inactivity (generally more than 12 months)
• Court order or legal obligation

10.2 Closure by the User

You may voluntarily close your account at any time. To do so, contact the support team via live chat or email. Please withdraw your current balance before closing the account.

10.3 Inactive Accounts

If there is no login or transaction for 12 months or more, the account will be marked as inactive. A maintenance fee may apply to inactive accounts. If the balance reaches zero, the account may be closed automatically.

11 Privacy & Data Protection

bc337 places the highest importance on the privacy of your personal information. We keep your data secure using SSL encryption and industry-standard security technology.

To learn in detail about how your personal information is collected, stored, and used, please read our Privacy Policy. By accepting these terms, you also agree to abide by our Privacy Policy.

We do not sell your information to third parties. However, information may be disclosed when required by law or upon request from a relevant authority.

12 Limitation of Liability

To the maximum extent permitted by law, bc337 accepts no liability in the following circumstances:

• Financial losses in gaming — which are part of normal gaming outcomes
• Losses caused by internet disconnection or issues with the user's device
• Account information being compromised due to the user's own negligence
• Service being temporarily unavailable due to unplanned server maintenance or technical disruptions
• Service disruptions caused by events beyond our control

Where it is not legally possible to limit our liability, this limitation will not apply.

13 Dispute Resolution Process

13.1 Submitting a Complaint

If you have a complaint about any matter, please contact our customer service team first. Our support team is available 24/7 in Bengali via live chat or by email at [email protected].

13.2 Complaint Review

Every complaint is reviewed seriously by our team. An initial response is generally provided within 3 to 5 business days. Complex matters may take additional time.

13.3 Final Decision

In any dispute, the decision of bc337 authority will be considered final, unless determined otherwise by a competent legal authority. We are committed to resolving disputes in a fair and transparent manner at all times.

14 Changes & Amendments to Terms

bc337 reserves the right to amend these rules and terms at any time. For significant changes, we will endeavour to notify you in the following ways:

• Sending a notice by email
• Displaying an announcement on the website
• Showing an update notice at the time of login

Continued use of the platform after the amended terms are published will be considered as your acceptance of the new terms. You are advised to review this page regularly.

15 Contact & Support

If you have any questions or need clarification regarding these rules and terms, please contact us:

For more information, see our FAQ page, Privacy Policy, and Responsible Gaming Guidelines.